Returns and Exchanges

How To Start Your Return (US Customers)

Print a pre-paid return SmartLabel® to receive a faster refund!

  1. Locate Your Order – Click on Order Status or click on My Account and select Order History.
  2. Select Your Items – Locate the items you wish to return. If the item was a gift, check the Gift box to receive an eGift card for the refund.
  3. Print Your Return Label – Print your label, pack up your items, and drop them in the mail. We’ll send you an email with your return tracking number.

A fee of $5.95 will be deducted per return. Drop off your return at any USPS facility, with your postal carrier, or schedule a pickup at

Once your return has been processed, we’ll send you a Return Notification email. Please allow 1-3 business days for refunds to be received to your original form of payment once processed.

SmartLabel® can be used for all US addresses including APO/FPO addresses and US Territories. Please contact Customer Service if returning oversized and hazerdous items. If located outside of the United States, please visit our international page.

Return Policy

We’ll gladly accept unworn, unwashed, or defective merchandise purchased on for return or exchange. Miscellaneous Reflexions merchandise purchased at independent boutiques and department stores must be returned to the location where it was purchased. Please contact the individual boutique or store for their return policy. FP Additions items must be returned directly to the seller.

If we receive your return at our warehouse within 30 days of delivery, we’ll credit your original form of payment. If it’s received after 30 days, a Miscellaneous Reflexions eGift Card will be issued. If you paid with a gift card or eGift card, a new eGift card in the amount of the credit will be issued and emailed to you accordingly. Please note: eGift and gift cards cannot be returned or exchanged.

If returning beauty & wellness, swim & intimates, vintage loves or revival, or furniture and oversized pieces, please see our policies below.

Gift Returns Use the Start A Return (US) link located in the footer on our website to print a return label. Enter the order number and billing zip code that was used to place the order. Make sure to check “This was a gift” and enter the email address that you wish the eGift Card to be sent to. Once the return is received, an eGift Card will be issued. For store purchases, returns with a gift receipt can be exchanged or refunded for the value indicated on the gift receipt and refunds will be made in the form of a merchandise credit.

Beauty and Wellness We’re unable to process returns for opened and used Beauty and Wellness products. All Beauty and Wellness products purchased on must be returned unopened, unused, and in original condition and packaging to our Returns warehouse.

Beauty and Wellness products can only be returned to stores which carry Beauty and Wellness products. Items must be unopened and unused in order to accept the return. See our Store Locator to find a Beauty and Wellness store near you. Just look for the lipstick icon indicating the location is a Beauty and Wellness store.

Swim and Intimates We’re unable to process returns for swimwear or intimate apparel items that have been worn or are returned in a soiled condition. All intimate apparel must be returned in original condition, with original packaging and tags attached. All swimwear must be in new and unused condition with sanitary strips in place.

Vintage Loves and Vintage Revival Items from our Vintage Loves and Vintage Revival line cannot be returned. Please make your selections with care and review all product information and sizing before making a purchase. Need help or have questions? Please contact us.

FP Additions Returns must be made directly to the seller. FP Additions cannot be returned to Miscellaneous Reflexions stores or to Miscellaneous Reflexions’s warehouse. If your item is eligible for return, a pre-paid return label will be included in all packages and should be used to return your item. We do not offer exchanges at this time, however please return the item and place a new order for a different size or color.

Furniture and Oversized Items Items may be returned for a refund or exchange within 30 days of delivery. Items must be returned in like-new condition with original packaging and materials. Customers are responsible for any return shipping costs. If received after 30 days, we’ll replace or refund your purchase for manufacturer defects only. Please call us at 450-245-1241 to let us know about your return.